HealthOK

Customer goal

Around 53% of patients said they experienced leaving a scheduled medical appointment because of waiting time. Waiting for too long makes patients who require primary care or medical certificates for specific purposes feel angry and dissatisfied with healthcare services. Moreover, around 85% of patients would prefer accessing remote care services for a minor ailment rather than visiting an emergency room.

By the way, during COVID-19 pandemic telemedicine has become one of the safest ways to get medical consultation and has helped to reduce the burden on hospitals. Safety, convenience and efficiency of telemedicine solutions attracted  one of our American customers and they decided to implement them  for their network of clinics.

Solution

Our Team took part in the development of a web telemedicine application providing video consultations for patients. This platform provides easy access to quality remote care and licensing – patients can get online consultation by booking an e-appointment or on a first-come-first-served basis.

Users can choose a doctor and the convenient date of admission. We implemented a calendar for medical staff to simplify scheduling and administration processes. The combination of high-quality video conferencing and easy interface allows medical staff to hold online consultations without interruptions and stay fully focused on their patients.

Features:

• Online registration;
• Scheduling;
• Video conferencing.