SAP and JIRA Integration
Configuring and setting up the workflow in Atlassian JIRA.
PROJECT TYPE
Web
TECHNOLOGIES

Configuring and setting up the workflow in Atlassian JIRA, including adding new business processes, configuring task types, and integrating with the Solution manager. The REST API sends queries to the Solution manager, which then works on the tasks. At the output, when the status of the task is completed or nearly completed, the Solution manager sends it with the updated status back to JIRA.


Task

Configuring and setting up the workflow in the JIRA error tracker. Namely, transferring tasks through the working processes from JIRA to the Solution manager and back.

TECHNOLOGIES
Solution

Exposit Atlassian experts worked on setting up the workflow in JIRA for the customer from the retail industry. Implemented functionality:

  • Postfunctions;
  • Validators;
  • Mapping to synchronize the statuses of JIRA and the Solution manager's tasks ;
  • Dynamic status changing in the JIRA system.

When changing project tasks in JIRA - tasks are sent to the Solution manager. The Solution manager creates the received tasks, processes them, and returns the updated status in the final stage (the statuses in services differ).

Technologies used:
Java 8
Spring
Hibernate
MySQL
MSSQL
PostgreSQL
Oracle
JavaScript
HTML 5
CSS 3
jQuery

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